Terms of Use

1. Operator and acceptance

This website is operated by Adithya Narayanan, a sole proprietor based in Bengaluru, Karnataka, India, trading as Merta (“Merta”, “we”, “us” or “our”). By accessing the website, you agree to these Terms of Use. If you do not agree, please do not use the website.

2. Website and product information

The website provides information about Merta’s services for universities. Product descriptions on this website describe intended functionality and are not warranties. Features, integrations, country coverage, pricing, results and service levels are agreed only in a signed contract with each organisation and may change.

Contacting us through the website is free and does not create a purchase commitment or guarantee access, features or service levels.

3. No professional advice or automated decision

Website content and product demonstrations are for general information only. They are not legal, immigration, financial, regulatory, admissions or professional advice. Merta’s products are intended to support, not replace, qualified professional judgement and institutional decision-making. Merta does not provide immigration advice.

Do not rely on a demonstration, score, recommendation or synthetic workflow as a final decision about a real student, application, institution or visa matter.

4. Acceptable use

You may view and use the website for lawful evaluation. You must not:

• submit student, applicant, passport, financial, health or other sensitive information through the website;
• attempt to gain unauthorised access, interfere with security or disrupt the website;
• use automated systems to scrape, overload or abuse the website or its forms;
• misrepresent your identity or submit information without authority; or
• copy, reverse engineer or commercially exploit protected website or demonstration materials except as allowed by law.

5. Intellectual property and demonstrations

Merta and its licensors retain all rights in the website, product concepts, interfaces, copy, graphics, software and branding. These terms give you no ownership or licence except the limited right to view the website for its intended purpose.

Applicant names, cases, scores, records and workflows shown in public demonstrations are synthetic or illustrative unless expressly stated otherwise. They must not be treated as real customer or student records.

6. Third-party services

The website may use or link to third-party services. Their availability and terms are outside our control. A reference to a provider, university, country or integration does not imply endorsement, partnership or confirmed compatibility unless we expressly say so.

7. Availability, warranties and liability

The website is provided on an “as available” basis. We aim to keep information accurate and the service secure, but we do not warrant uninterrupted access, complete accuracy or fitness for a particular purpose.

To the maximum extent permitted by law, Merta will not be liable for indirect, incidental, special or consequential loss arising from use of, inability to use, or reliance on this free informational website. Nothing in these terms excludes liability that cannot legally be excluded.

8. Privacy

Our Privacy Notice explains how information submitted through the website is handled.

9. Changes, governing law and contact

We may update these terms as the website and our services develop. The effective date above identifies the current version.

These terms are governed by the laws of India. Subject to applicable law, courts in Bengaluru, Karnataka will have jurisdiction over disputes relating to the website.

Questions may be sent to hello@merta.ai.